Intune and Microsoft 365, done properly
Device enrolment, configuration profiles, compliance policies, Windows update rings, Autopilot and Conditional Access, built in the right order and kept tidy.
Managed IT services in Melbourne Go modern. Seamless IT Solutions for the Modern Workplace
Jinba IT looks after the technology for Melbourne organisations of about 30 to 150 people. We specialise in Microsoft 365 and Intune, we're based in South Melbourne, and when you ring us we typically pick up on the first ring. Growing quickly? We'll get your setup structured before the next hiring round.
$150Per user, per month
$0Markup on licences
1 monthNotice, no exit fee
24/7Security monitoring
Day to day
Approachable people, high service levels
You'll deal with named engineers who know how your business runs, so nobody has to explain the setup from scratch. We keep you posted while something is being fixed, and afterwards you get a plain account of what went wrong.
None of our clients have ever been bound by long-term contracts and while we continue to grow, our client retention continues to be super high. See why we're a top-notch IT partner for Melbourne businesses.
Why Jinba IT
Four things we're built to do well
Most providers say they do everything. These are the four areas where we put most of our effort, and where clients notice the difference.
Melbourne based, onsite when it matters
Our team works from South Melbourne. Most fixes happen remotely within the hour, and we book onsite visits across greater Melbourne when hands are needed.
People you can talk to
Calls during business hours are typically picked up on the first ring, emailed tickets usually get a reply within an hour, and the same few engineers learn your business.
Ready for fast growth
When one IT person or a break-fix technician stops keeping up, we take over the whole environment and size it for the organisation you're turning into.
The Jinba Hub
Look up your own IT, any time
Every client gets the Jinba Hub, a portal that reads your Microsoft 365 and lays it out plainly: people, devices, licences, security and requests. Staff sign in with the work account they already have, so there's no extra password to manage.
- Team DirectorySearch everyone by name or title, then call or start a Teams chat.every 15 min
- My DevicesEach managed PC and Mac with its user, serial and last check-in, plus a PDF export.twice a day
- Licence InsightsThe Microsoft subscriptions you pay for, who holds them and what sits idle.hourly
- HeadcountYour billable users with start dates, end dates and notes.counted on the 15th
- Secure ScoreMicrosoft's security rating beside MFA coverage, device compliance and recent alerts.hourly
- Sharing AuditFiles shared out of SharePoint and OneDrive, with anonymous links picked out.on demand
Try the live demo A working copy filled with made-up data, no sign-in needed. What the Hub does for clients
Security baseline
The same protection on every tenant we manage
We don't sell security as a menu of add-ons. Every client gets the baseline below from the first month, and it's mapped to the ACSC Essential Eight so you can answer an insurer or a client questionnaire from the record.
- Microsoft Defender for Endpoint P2 on every managed device
- A 24/7 cybersecurity remediation SOC covering endpoints, identities and phishing simulation
- Attack surface reduction rules in the device baseline
- Conditional Access with MFA enforced and legacy authentication blocked
- Microsoft 365 backup held outside the tenant, test-restored on a schedule
- The whole baseline mapped to the ACSC Essential Eight
App Control for Business is a longer project: we audit what your devices run, write a policy and work towards enforcing it over time. More on our security services.
Use cases
Recent wins for our clients
Company data vandalism prior to dismissal reversed
September, 2026. Deliberately deleted files restored from the previous night's backup, with no customer penalties.
Weekend cybersecurity incident remediated within 8 minutes
August, 2026. A compromised account isolated at 11PM on a Saturday, before any harm was done.
A modern & lightweight solution for a bloated legacy environment
April, 2026. Over $2,000 of Azure spend removed for a Not-For-Profit.
PC hardware standardisation for a 50-seat law firm
January, 2026. 50 laptops enrolled with Autopilot and swapped in with effectively zero disruption.
From our blog
Recent guides and articles
A Conditional Access baseline for small and mid-sized businesses
Conditional Access decides who can sign in, from where and on what. A short list of policies covers most of the risk, if you switch them on in the right order.
Microsoft 365 Business Premium plus Defender for Endpoint P2
Business Premium already includes Defender for Business. So why add Defender for Endpoint P2 on top? Here's what each one gives you.
How to switch IT provider without disrupting the business
Changing IT provider feels risky, so many businesses put it off for years. With the right order of steps, it's mostly paperwork.
Tell us where your IT is at.
A rough headcount and what's bothering you is plenty to start with. We usually respond same day, and if we're not the right fit we'll say so.